Effective Date: January 1, 2025
1. Introduction
Welcome to Chemstock. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and interact with our services.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping addresses, payment details, and other details necessary for order processing.
- Account Information: If you create an account, we collect login credentials and order history.
- Transaction Information: Details about purchases, payments, and order history.
- Technical Information: IP address, browser type, device information, and cookies for analytics and website functionality.
3. How We Use Your Information
Your personal data is used for the following purposes:
- Processing and fulfilling orders.
- Managing your account and providing customer support.
- Improving our website and services to enhance your experience.
- Sending transactional emails related to orders and account updates.
- Sending promotional offers and newsletters (only with your consent).
- Ensuring security and preventing fraudulent activities.
- Complying with legal and regulatory requirements.
4. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Payment service providers to process transactions securely.
- Shipping and logistics providers to deliver your orders efficiently.
- Third-party service providers who assist in website functionality, analytics, and marketing.
- Law enforcement or regulatory authorities if required by law.
5. Data Security
We implement strict security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, or loss. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request data portability.
- Withdraw consent where applicable.
To exercise these rights, contact us at customersupport@chemstock.ae.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences in your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies before providing any personal data.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review our Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Chemstock
Email: customersupport@chemstock.ae
Phone: +971-55-2091835
Linkedin: View Profile
